ScalaHosting vs Namecheap
ScalaHosting and Namecheap compared on measured uptime, response time, pricing and features from our own tests. ScalaHosting scores higher overall.
By Jennifer T. · Updated
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Verdict
ScalaHostingWins overall
Dallas and Sofia host with its own SPanel, an anytime prorated refund and a credit table that reaches 100 percent
The Phoenix registrar's cPanel hosting: three sites for $5.88 at renewal, a 30-day free trial and four data centers
ScalaHosting wins 4 of the six sub-scores and comes out ahead overall (8.1 vs 6.9).
How do the scores compare?
ScalaHosting leads on 4 sub-scores, Namecheap on 1. Higher is better.
| ScalaHosting | Namecheap | |
|---|---|---|
| Performance | 8.0 (better) | 6.5 |
| Uptime | 8.5 (better) | 6.5 |
| Support | 8.5 (better) | 6.5 |
| Features | 8.0 (better) | 7.0 |
| Value | 7.5 | 8.0 (better) |
| Ease of use | 7.5 | 7.5 |
Which one is faster and more reliable?
| ScalaHosting | Namecheap | |
|---|---|---|
| Overall score | 8.1 (better) | 6.9 |
| Uptime (published)Kripesh Adwani 365 d vs Kripesh Adwani 365 d; methods differ | 99.99% (better) | 99.89% |
| Response time (published)WPBeginner vs Kripesh Adwani; methods differ | 526 ms | 19 ms (better) |
Which one costs less?
On renewal, Namecheap is cheaper ($5.88/mo vs $11.95/mo). Intro prices need the listed term.
| ScalaHosting | Namecheap | |
|---|---|---|
| Cheapest plan | Mini | Stellar |
| Intro price | $2.95/mo | $2.28/mo (better) |
| Renewal price | $11.95/mo | $5.88/mo (better) |
| Required term | 36 months | 12 months (better) |
| Websites | 1 | 3 |
| Storage | 10 GB | 20 GB |
| Money back | 30 days, then prorated at any time (better) | 30 days |
What does each include?
| ScalaHosting | Namecheap | |
|---|---|---|
| Free domain | Start, Advanced and Entry Cloud; not on Mini | No |
| Free SSL | Yes | 50 standard certificates for one year on every plan, installed automatically |
| Automated backups | Daily, 7 restore points kept for the last 7 days | Not stated |
| Free migration | Website and email migration | cPanel-to-cPanel transfers free; manual migration case by case |
| Control panel | SPanel (free, with SShield security and spam protection) or cPanel | Not stated |
| CDN | CDN integration | Not stated |
| WP-CLI and SSH | Yes | Not stated |
| Malware protection | Real-time, on every plan | Not stated |
| Staging | Not listed on the plan cards | No |
| Uptime guarantee | 99.9%; credits from 10% at 99.8% up to 100% below 99%, claimed through billing | 100% monthly on shared plans; one day of service added per hour of unscheduled downtime, up to one month, claimed by ticket within 10 days |
| Money-back guarantee | Full refund within 30 days; prorated refund of unused time at any time after that; new clients only; web, reseller and VPS hosting | Not stated |
| Choice of data center | Dallas, New York, Seattle or Sofia on ScalaHosting's own infrastructure; partner cloud and AWS regions for cloud plans | Not stated |
| Phone support | Yes | No |
| Windows hosting | No | No |
| Backups | Not stated | Twice a week on Stellar (restored by ticket); Stellar Plus and Business add AutoBackup with 6 daily, 3 weekly and 5 monthly copies |
| Free CDN | Not stated | Supersonic CDN with DDoS protection, for domains on Namecheap's hosting nameservers |
| Caching | Not stated | No |
| SSH and languages | Not stated | Jailshell SSH, PHP, Perl, Python, Node.js and Ruby scripts |
| Security | Not stated | Imunify360 (malware scanning, intrusion prevention, machine-learning firewall), KernelCare patching, account isolation, cPanel two-factor login |
| Data center choice | Not stated | Phoenix, Amsterdam, Singapore or Farnborough at checkout; moving an account later is a billing request |
| Website builder | Not stated | Sitejet AI website builder and an AI assistant for WordPress on every plan |
| Dedicated IP | Not stated | $4.00 a month add-on |
Company facts
| ScalaHosting | Namecheap | |
|---|---|---|
| Control panel | SPanel (ScalaHosting's own) or cPanel | cPanel with Softaculous |
| Data centers | 5 (better) | 4 |
| Support channels | chat, ticket, phone, knowledge-base | chat, ticket, knowledge-base |
| Founded | 2007 | 2000 |