NameHero vs Namecheap
NameHero and Namecheap compared on measured uptime, response time, pricing and features from our own tests. NameHero scores higher overall.
By Jennifer T. · Updated
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Verdict
NameHeroWins overall
cPanel host since 2015 with NVMe, LiteSpeed and stated cores and RAM: cheap for three years, four times the price after
The Phoenix registrar's cPanel hosting: three sites for $5.88 at renewal, a 30-day free trial and four data centers
NameHero wins 3 of the six sub-scores and comes out ahead overall (7.3 vs 6.9).
How do the scores compare?
NameHero leads on 3 sub-scores, Namecheap on 1. Higher is better.
Which one is faster and more reliable?
Which one costs less?
On renewal, Namecheap is cheaper ($5.88/mo vs $11.64/mo). Intro prices need the listed term.
What does each include?
| NameHero | Namecheap | |
|---|---|---|
| Free domain | Turbo Cloud and Business Cloud on a 24 or 36-month term; not on Starter or Plus | No |
| Free SSL | Free and auto-renewing SSL on every plan | 50 standard certificates for one year on every plan, installed automatically |
| Backups | Nightly and weekly backups listed in the comparison table; HeroVault offsite backups with 30 days of retention cost $6.99 a month in the cart | Twice a week on Stellar (restored by ticket); Stellar Plus and Business add AutoBackup with 6 daily, 3 weekly and 5 monthly copies |
| Free migration | Complimentary migrations by the Level III team | cPanel-to-cPanel transfers free; manual migration case by case |
| Free CDN | QUIC.cloud CDN listed in the comparison table | Supersonic CDN with DDoS protection, for domains on Namecheap's hosting nameservers |
| Caching | LiteSpeed web server with LiteSpeed Cache; the Turbo tier on the two upper plans | No |
| Staging | No | No |
| Unlimited accounts; mailbox quota 1 GB on Starter, 2 GB on Plus, unlimited above; 50 or 350 emails an hour | Not stated | |
| Guaranteed resources | Cores and RAM printed per plan, 1 and 1 GB up to 4 and 4 GB, on a partitioned cloud environment | Not stated |
| Data center choice | US (Lenexa, Kansas), London and Canada on the plan cards; the comparison table lists US for every plan | Phoenix, Amsterdam, Singapore or Farnborough at checkout; moving an account later is a billing request |
| Uptime guarantee | No | 100% monthly on shared plans; one day of service added per hour of unscheduled downtime, up to one month, claimed by ticket within 10 days |
| SSH | Jailed SSH access listed in the comparison table | Not stated |
| Security | Security Shield on every plan; HeroGuard with premium SSL, malware scanning and monitoring costs $9.99 a month in the cart | Imunify360 (malware scanning, intrusion prevention, machine-learning firewall), KernelCare patching, account isolation, cPanel two-factor login |
| Phone support | 1-855-984-6263, 9 AM to 5 PM Central per the about page; chat and tickets around the clock | No |
| SSH and languages | Not stated | Jailshell SSH, PHP, Perl, Python, Node.js and Ruby scripts |
| Website builder | Not stated | Sitejet AI website builder and an AI assistant for WordPress on every plan |
| Dedicated IP | Not stated | $4.00 a month add-on |
| Windows hosting | Not stated | No |