InterServer vs KnownHost
InterServer and KnownHost compared on measured uptime, response time, pricing and features from our own tests. InterServer scores higher overall.
By Jennifer T. · Updated
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Verdict
InterServerWins overall
Secaucus host since 1999 with a $7 monthly plan, stated resources, free migration and a 30-day refund
Managed cPanel hosting since 2006 on LiteSpeed and NVMe with stated cores and RAM, daily backups and three locations
InterServer wins 1 of the six sub-scores and comes out ahead overall (7.5 vs 7.4).
How do the scores compare?
InterServer leads on 1 sub-scores, KnownHost on 2. Higher is better.
| InterServer | KnownHost | |
|---|---|---|
| Performance | 7.5 | 7.5 |
| Uptime | 7.0 | 7.0 |
| Support | 7.0 | 7.5 (better) |
| Features | 8.0 | 8.0 |
| Value | 8.5 (better) | 7.0 |
| Ease of use | 7.0 | 7.5 (better) |
Which one is faster and more reliable?
| InterServer | KnownHost | |
|---|---|---|
| Overall score | 7.5 (better) | 7.4 |
| Uptime (published)Cybernews 14 d vs TechRadar 30 d; methods differ | 100.00% | 100.00% |
Which one costs less?
On renewal, InterServer is cheaper ($7.00/mo vs $7.16/mo). Intro prices need the listed term.
| InterServer | KnownHost | |
|---|---|---|
| Cheapest plan | Standard | Basic |
| Intro price | $2.50/mo (better) | $3.47/mo |
| Renewal price | $7.00/mo (better) | $7.16/mo |
| Required term | 1 months (better) | 36 months |
| Websites | unlimited | 1 |
| Storage | Unlimited | 10 GB |
| Money back | 30 days | 30 days |
What does each include?
| InterServer | KnownHost | |
|---|---|---|
| Free domain | No | No |
| Free SSL | SSL support is listed on every plan | Every plan, every domain |
| Backups | Weekly backups on Standard | Daily JetBackup with 2-day and 1-week retention on every plan; extended retention sold as an add-on |
| Free migration | The migration team moves the site, database and email for new accounts | Migration team copies files, databases and email and tests the site |
| Free CDN | Cloudflare CDN on every plan | No |
| Caching | SSD caching servers, RAM caching for small files, LSCache for dynamic content and QUIC | LiteSpeed Web Server with LSCache on every plan; Redis and Memcached optional |
| Staging | No | No |
| Unlimited accounts with outgoing mail routed through smart hosts for deliverability; 200 emails an hour on Standard | 5, 25 or unlimited mailboxes by plan, with webmail | |
| Resource limits | Printed per plan: cores, memory, IOPS, processes, entry processes, inodes and emails per hour | CloudLinux isolation with 1, 2, 4 and 6 cores and 1, 2, 4 and 6 GB memory limits by plan |
| Data center choice | No | Atlanta, Seattle or Amsterdam at checkout |
| Uptime guarantee | No | The network page claims a 99.999% availability SLA and 99.99+% uptimes; the terms of service contain no uptime clause or credit schedule |
| Security | InterShield attack blocking, malware scanning and a machine-learning firewall, with free DDoS protection | Imunify360 with real-time malware scanning and a web application firewall; Patchman optional on Basic and Standard, included above |
| Windows hosting | A separate Windows hosting package | No |
| Phone support | No | A US toll-free number on every page, with 24/7 ticket support |
| SSH, Git and cron | Not stated | Every plan, with current PHP versions |
Company facts
| InterServer | KnownHost | |
|---|---|---|
| Control panel | DirectAdmin on Standard and Boost; cPanel on the cPanel hosting plan | cPanel with Softaculous |
| Data centers | 3 | 3 |
| Support channels | ticket, knowledge-base | ticket, phone, knowledge-base |
| Founded | 1999 | 2006 |