SiteGround vs HostPapa
SiteGround and HostPapa compared on measured uptime, response time, pricing and features from our own tests. SiteGround scores higher overall.
By Jennifer T. · Updated
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Verdict
SiteGroundWins overall
Managed-feel shared hosting on Google Cloud with daily backups and staging; the renewals are the price
Canadian cPanel host with phone support in 16 countries and five data centers; backups cost extra after year one
SiteGround wins 4 of the six sub-scores and comes out ahead overall (8.0 vs 7.3).
How do the scores compare?
SiteGround leads on 4 sub-scores, HostPapa on 1. Higher is better.
| SiteGround | HostPapa | |
|---|---|---|
| Performance | 8.0 (better) | 7.0 |
| Uptime | 8.5 (better) | 7.0 |
| Support | 8.5 (better) | 8.0 |
| Features | 8.5 (better) | 7.0 |
| Value | 6.5 | 7.0 (better) |
| Ease of use | 8.0 | 8.0 |
Which one is faster and more reliable?
| SiteGround | HostPapa | |
|---|---|---|
| Overall score | 8.0 (better) | 7.3 |
| Uptime (published)HostingStep 243 d vs WP Hive 30 d; methods differ | 99.97% (better) | 99.94% |
| Response time (published)HostingStep vs Bitcatcha; methods differ | 745 ms | 130 ms (better) |
Which one costs less?
On renewal, HostPapa is cheaper ($8.99/mo vs $17.99/mo). Intro prices need the listed term.
| SiteGround | HostPapa | |
|---|---|---|
| Cheapest plan | StartUp | Essentials |
| Intro price | $2.99/mo | $2.95/mo (better) |
| Renewal price | $17.99/mo | $8.99/mo (better) |
| Required term | 12 months (better) | 36 months |
| Websites | 1 | 1 |
| Storage | 10 GB | 25 GB |
| Money back | 30 days | 30 days |
What does each include?
| SiteGround | HostPapa | |
|---|---|---|
| Free domain | First year only; regular renewal fee after that | First year, on terms of one year or longer, select extensions; a non-refundable domain fee applies if you cancel in the first term |
| Free SSL | Yes | Standard certificate |
| Daily backups | Kept for 30 days; on-demand backups on GrowBig and GoGeek | Not stated |
| CDN | SiteGround CDN on Google Cloud, 170+ edge locations | Yes |
| Email hosting | Unlimited accounts with webmail and spam protection | Not stated |
| Staging | GrowBig and GoGeek; GoGeek adds Git | On every plan |
| Free migration | Automatic WordPress migrator on every plan; expert transfer by staff | Yes |
| Caching | Multilevel caching with the Speed Optimizer plugin | Not stated |
| WP-CLI and SSH | Yes | Not stated |
| Fair-use limits | CPU seconds per hour 1,000 / 2,000 / 4,000; inodes 200k / 400k / 600k; 768 MB RAM per process; databases up to 1 GB | Not stated |
| Uptime guarantee | 99.9% per month; 5% of that month's fee as a service-extension credit | 99.9% measured monthly, excluding scheduled maintenance, as a reasonable-efforts commitment; no credit schedule in the terms |
| Choice of data center | 11 locations on Google Cloud, chosen at signup | Toronto, Buffalo, Miami, Los Angeles or Amsterdam, per the data centers page |
| Phone support | No | 24/7, local numbers in 16 countries |
| Windows hosting | No | No |
| Automated backups | Not stated | 1 GB on Essentials and 5 GB on Growth free for the first year; a paid add-on afterwards |
| Security | Not stated | Imunify360 basic on Essentials; Protection Power plus Imunify360 on Growth and above, free for the full term |
| Server resources | Not stated | Relative tiers 1x, 2x, 4x, 8x; cores, inodes and database size not published on the plan cards |
Company facts
| SiteGround | HostPapa | |
|---|---|---|
| Control panel | Site Tools (SiteGround's own panel) | cPanel on CloudLinux |
| Data centers | 11 (better) | 5 |
| Support channels | chat, ticket, knowledge-base | chat, ticket, phone, email, knowledge-base |
| Founded | 2004 | 2006 |