HostPapa vs IONOS
HostPapa and IONOS compared on measured uptime, response time, pricing and features from our own tests. HostPapa scores higher overall.
By Jennifer T. · Updated
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Verdict
HostPapaWins overall
Canadian cPanel host with phone support in 16 countries and five data centers; backups cost extra after year one
The former 1&1: unlimited sites and traffic from $8 a month at renewal, with a free domain and wildcard SSL
HostPapa wins 3 of the six sub-scores and comes out ahead overall (7.3 vs 7.1).
How do the scores compare?
HostPapa leads on 3 sub-scores, IONOS on 3. Higher is better.
Which one is faster and more reliable?
Which one costs less?
On renewal, HostPapa is cheaper ($8.99/mo vs $14.00/mo). Intro prices need the listed term.
What does each include?
| HostPapa | IONOS | |
|---|---|---|
| Free domain | First year, on terms of one year or longer, select extensions; a non-refundable domain fee applies if you cancel in the first term | One domain free for the first year on every plan: .us, .ca, .com, .net, .org, .info, .me, .biz or .online |
| Free SSL | Standard certificate | One DV wildcard certificate on Essential, Starter and Plus; unlimited wildcard certificates on Ultimate |
| Automated backups | 1 GB on Essentials and 5 GB on Growth free for the first year; a paid add-on afterwards | Not stated |
| Staging | On every plan | No |
| CDN | Yes | Not stated |
| Security | Imunify360 basic on Essentials; Protection Power plus Imunify360 on Growth and above, free for the full term | Daily malware scanning (basic, or advanced with automatic removal on Ultimate), DDoS protection, geo-redundancy |
| Free migration | Yes | No |
| Server resources | Relative tiers 1x, 2x, 4x, 8x; cores, inodes and database size not published on the plan cards | Not stated |
| Uptime guarantee | 99.9% measured monthly, excluding scheduled maintenance, as a reasonable-efforts commitment; no credit schedule in the terms | 99.99% in the general terms, with a credit for the month proportional to the downtime, on request and at IONOS's discretion |
| Choice of data center | Toronto, Buffalo, Miami, Los Angeles or Amsterdam, per the data centers page | Not stated |
| Phone support | 24/7, local numbers in 16 countries | 24/7, with a personal consultant |
| Windows hosting | No | No |
| Backups | Not stated | Daily backup of storage and databases with data recovery, every plan |
| Free CDN | Not stated | Starter, Plus and Ultimate; not on Essential |
| Caching | Not stated | Server compression and HTTP/2 listed; no caching layer named on the plan page |
| SSH, SFTP, WP-CLI and Git | Not stated | Every plan, with 200 SFTP accounts, Perl and Python |
| PHP versions | Not stated | 8.4, 8.3 and 8.2, with paid extended support for 5.6 and later |
| Resource limits | Not stated | CPU priority 1x, 3x, 5x and 10x by plan; 262,144 inodes on every plan; cron jobs 10, 25, 50 and 100 |
| Websites and traffic | Not stated | Unlimited websites and unlimited traffic on every plan; 5,000 subdomains |
| Not stated | 1, 2, 4 or 5 accounts of 2 GB by plan, with forwarding, webmail and anti-spam | |
| Data center choice | Not stated | No |