InMotion Hosting vs HostPapa
InMotion Hosting and HostPapa compared on measured uptime, response time, pricing and features from our own tests. InMotion Hosting scores higher overall.
By Jennifer T. · Updated
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Verdict
InMotion HostingWins overall
Employee-owned US host since 2001 with a 90-day refund, generous disks and US-based support; backups are a paid add-on
Canadian cPanel host with phone support in 16 countries and five data centers; backups cost extra after year one
InMotion Hosting wins 2 of the six sub-scores and comes out ahead overall (7.7 vs 7.3).
How do the scores compare?
InMotion Hosting leads on 2 sub-scores, HostPapa on 2. Higher is better.
| InMotion Hosting | HostPapa | |
|---|---|---|
| Performance | 8.0 (better) | 7.0 |
| Uptime | 8.5 (better) | 7.0 |
| Support | 8.0 | 8.0 |
| Features | 6.5 | 7.0 (better) |
| Value | 6.5 | 7.0 (better) |
| Ease of use | 8.0 | 8.0 |
Which one is faster and more reliable?
| InMotion Hosting | HostPapa | |
|---|---|---|
| Overall score | 7.7 (better) | 7.3 |
| Uptime (published)Kripesh Adwani 365 d vs WP Hive 30 d; methods differ | 99.97% (better) | 99.94% |
Which one costs less?
On renewal, HostPapa is cheaper ($8.99/mo vs $14.99/mo). Intro prices need the listed term.
| InMotion Hosting | HostPapa | |
|---|---|---|
| Cheapest plan | Launch | Essentials |
| Intro price | $4.99/mo | $2.95/mo (better) |
| Renewal price | $14.99/mo | $8.99/mo (better) |
| Required term | 12 months (better) | 36 months |
| Websites | 2 | 1 |
| Storage | 100 GB | 25 GB |
| Money back | 30 days, prorated to day 90 (better) | 30 days |
What does each include?
| InMotion Hosting | HostPapa | |
|---|---|---|
| Free domain | Included with the plan (the page shows the domain's value) | First year, on terms of one year or longer, select extensions; a non-refundable domain fee applies if you cancel in the first term |
| Free SSL | Yes | Standard certificate |
| Backups | No | Not stated |
| Free migration | Website migration handled by InMotion's team | Yes |
| Developer stack | Python, Node.js, Ruby and Git on every plan; SSH | Not stated |
| Security | Malware and DDoS protection, web application firewall | Imunify360 basic on Essentials; Protection Power plus Imunify360 on Growth and above, free for the full term |
| Free cPanel email accounts; professional email with a 1-month trial | Not stated | |
| Uptime guarantee | 99.99% on Power and Pro, with credits described in InMotion's own blog; no guarantee line on Launch | 99.9% measured monthly, excluding scheduled maintenance, as a reasonable-efforts commitment; no credit schedule in the terms |
| Choice of data center | Los Angeles, Ashburn or Amsterdam; Singapore announced | Toronto, Buffalo, Miami, Los Angeles or Amsterdam, per the data centers page |
| Phone support | Power and Pro; Launch is live chat | 24/7, local numbers in 16 countries |
| Windows hosting | No | No |
| Automated backups | Not stated | 1 GB on Essentials and 5 GB on Growth free for the first year; a paid add-on afterwards |
| Staging | Not stated | On every plan |
| CDN | Not stated | Yes |
| Server resources | Not stated | Relative tiers 1x, 2x, 4x, 8x; cores, inodes and database size not published on the plan cards |
Company facts
| InMotion Hosting | HostPapa | |
|---|---|---|
| Control panel | cPanel with InMotion's Account Management Panel | cPanel on CloudLinux |
| Data centers | 4 | 5 (better) |
| Support channels | chat, ticket, phone, email, knowledge-base | chat, ticket, phone, email, knowledge-base |
| Founded | 2001 | 2006 |