Hosting.com vs HostPapa
Hosting.com and HostPapa compared on measured uptime, response time, pricing and features from our own tests. Hosting.com scores higher overall.
By Jennifer T. · Updated
We may earn a commission when you buy through our links. Rankings come from the published methodology and sourced data, not from commissions. Disclosure.
Verdict
Hosting.comWins overall
The former A2 Hosting under World Host Group: stated cores and RAM, 30-day backups, staging from Pro, phone support
Canadian cPanel host with phone support in 16 countries and five data centers; backups cost extra after year one
Hosting.com wins 3 of the six sub-scores and comes out ahead overall (7.7 vs 7.3).
How do the scores compare?
Hosting.com leads on 3 sub-scores, HostPapa on 2. Higher is better.
| Hosting.com | HostPapa | |
|---|---|---|
| Performance | 8.5 (better) | 7.0 |
| Uptime | 8.0 (better) | 7.0 |
| Support | 6.0 | 8.0 (better) |
| Features | 8.5 (better) | 7.0 |
| Value | 7.0 | 7.0 |
| Ease of use | 7.5 | 8.0 (better) |
Which one is faster and more reliable?
| Hosting.com | HostPapa | |
|---|---|---|
| Overall score | 7.7 (better) | 7.3 |
| Uptime (published)Kripesh Adwani 365 d vs WP Hive 30 d; methods differ | 99.99% (better) | 99.94% |
| Response time (published)HostingStep vs Bitcatcha; methods differ | 500 ms | 130 ms (better) |
Which one costs less?
On renewal, HostPapa is cheaper ($8.99/mo vs $13.99/mo). Intro prices need the listed term.
| Hosting.com | HostPapa | |
|---|---|---|
| Cheapest plan | Starter | Essentials |
| Intro price | $1.99/mo (better) | $2.95/mo |
| Renewal price | $13.99/mo | $8.99/mo (better) |
| Required term | 48 months | 36 months (better) |
| Websites | 5 | 1 |
| Storage | 15 GB | 25 GB |
| Money back | 30 days | 30 days |
What does each include?
| Hosting.com | HostPapa | |
|---|---|---|
| Free domain | First year | First year, on terms of one year or longer, select extensions; a non-refundable domain fee applies if you cancel in the first term |
| Free SSL | Standard on Starter and Pro; premium certificate on Max | Standard certificate |
| Daily backups | Stored off-server, restore to any point in the last 30 days | Not stated |
| Staging | 3 sites on Starter, 20 on Pro, 200 on Max | On every plan |
| Free managed migration | Yes | Not stated |
| Web application firewall and malware removal | Yes | Not stated |
| Caching and hardware | LiteSpeed caching, tuned MySQL, AMD EPYC CPUs, NVMe storage | Not stated |
| AI website builder for WordPress | Yes | Not stated |
| OpenAPI and MCP server | On every plan; Claude skills pack and Node.js from Pro | Not stated |
| Uptime guarantee | 99.9% per month; 5% of the service fee credited per hour of unscheduled downtime, up to the full month, on request | 99.9% measured monthly, excluding scheduled maintenance, as a reasonable-efforts commitment; no credit schedule in the terms |
| Service level agreement | Max plan only | Not stated |
| Phone support | +1 (734) 222-4678, 24/7/365 | 24/7, local numbers in 16 countries |
| Windows hosting | No | No |
| Automated backups | Not stated | 1 GB on Essentials and 5 GB on Growth free for the first year; a paid add-on afterwards |
| CDN | Not stated | Yes |
| Security | Not stated | Imunify360 basic on Essentials; Protection Power plus Imunify360 on Growth and above, free for the full term |
| Free migration | Not stated | Yes |
| Server resources | Not stated | Relative tiers 1x, 2x, 4x, 8x; cores, inodes and database size not published on the plan cards |
| Choice of data center | Not stated | Toronto, Buffalo, Miami, Los Angeles or Amsterdam, per the data centers page |
Company facts
| Hosting.com | HostPapa | |
|---|---|---|
| Control panel | cPanel with the hosting.com panel on top | cPanel on CloudLinux |
| Data centers | 5 | 5 |
| Support channels | chat, ticket, phone, email, knowledge-base | chat, ticket, phone, email, knowledge-base |
| Founded | 2003 | 2006 |