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HostGator vs NameHero

HostGator and NameHero compared on measured uptime, response time, pricing and features from our own tests. HostGator scores higher overall.

By Jennifer T. · Updated

We may earn a commission when you buy through our links. Rankings come from the published methodology and sourced data, not from commissions. Disclosure.

Verdict

7.4 out of 10

HostGatorWins overall

Newfold's Texas-born cPanel host: four shared tiers on a 36-month term with a free domain, Cloudflare CDN and staging

7.3 out of 10

NameHero

cPanel host since 2015 with NVMe, LiteSpeed and stated cores and RAM: cheap for three years, four times the price after

HostGator wins 2 of the six sub-scores and comes out ahead overall (7.4 vs 7.3).

How do the scores compare?

HostGator leads on 2 sub-scores, NameHero on 3. Higher is better.

HostGatorNameHero
Performance7.57.5
Uptime8.0 (better)6.5
Support7.07.5 (better)
Features7.08.0 (better)
Value6.57.0 (better)
Ease of use8.0 (better)7.5

Which one is faster and more reliable?

HostGatorNameHero
Overall score7.4 (better)7.3
Uptime (published)HostingStep 243 d vs Kripesh Adwani 365 d; methods differ99.97%99.98% (better)
Response time (published)HostingStep vs Kripesh Adwani; methods differ496 ms24 ms (better)

Which one costs less?

On renewal, HostGator is cheaper ($10.99/mo vs $11.64/mo). Intro prices need the listed term.

Prices verified Oct 14, 2026 (HostGator) and Oct 14, 2026 (NameHero). USD.
HostGatorNameHero
Cheapest planHatchlingStarter Cloud
Intro price$3.75/mo$2.91/mo (better)
Renewal price$10.99/mo (better)$11.64/mo
Required term36 months36 months
Websites101
Storage10 GB25 GB
Money back30 days30 days

What does each include?

HostGatorNameHero
Free domainFirst year on every plan; $22.99 is deducted from a refund if you cancel within the yearTurbo Cloud and Business Cloud on a 24 or 36-month term; not on Starter or Plus
Free SSLLet's Encrypt, auto-renewedFree and auto-renewing SSL on every plan
BackupsWeekly courtesy backups, restorable with one click; the terms call them a courtesy, so keep your ownNightly and weekly backups listed in the comparison table; HeroVault offsite backups with 30 days of retention cost $6.99 a month in the cart
Free migrationA free site migration tool is listed on the plan cards; the comparison table on the same page says paid migration is availableComplimentary migrations by the Level III team
Free CDNCloudflare with Argo routing on every planQUIC.cloud CDN listed in the comparison table
CachingStatic content caching and object caching on every plan; the feature list names an NGINX caching layerLiteSpeed web server with LiteSpeed Cache; the Turbo tier on the two upper plans
StagingWordPress staging site on every planNo
SSH and languagesSSH, WP-CLI, cron, PHP 8.2, Ruby on Rails, Perl, Python, unlimited MySQL and SFTP usersNot stated
Resource limitsNoNot stated
Data center choiceNoUS (Lenexa, Kansas), London and Canada on the plan cards; the comparison table lists US for every plan
Uptime guaranteeThe plan page says 99 percent; the terms we read contain no uptime clause or credit scheduleNo
SecurityMalware scanning, AI-powered detection and removal from Baby up, web application firewall, DDoS protection, DDoS scrub centerSecurity Shield on every plan; HeroGuard with premium SSL, malware scanning and monitoring costs $9.99 a month in the cart
EmailUnlimited POP3 and IMAP mailboxes with SpamAssassin; Pro Email is a paid product after a free trialUnlimited accounts; mailbox quota 1 GB on Starter, 2 GB on Plus, unlimited above; 50 or 350 emails an hour
Phone supportBaby, Business and Pro; Hatchling is chat only1-855-984-6263, 9 AM to 5 PM Central per the about page; chat and tickets around the clock
Windows hostingNoNot stated
Guaranteed resourcesNot statedCores and RAM printed per plan, 1 and 1 GB up to 4 and 4 GB, on a partitioned cloud environment
SSHNot statedJailed SSH access listed in the comparison table

Company facts

HostGatorNameHero
Control panelcPanel behind the HostGator customer portalcPanel
Data centers13 (better)
Support channelschat, phone, knowledge-basechat, ticket, phone, knowledge-base
Founded20022015
Visit HostGatorVisit NameHero