---
title: "NameHero review 2026: LiteSpeed on NVMe with the cores printed, cheap for three years and four times the price after"
url: "https://hostidea.com/reviews/namehero"
canonical: "https://hostidea.com/reviews/namehero"
author: "Jennifer T."
published: "2026-10-14"
updated: "2026-10-14"
generated: "2026-10-15"
note: "Markdown twin generated at build time from the same content as the HTML page. The HTML page is canonical."
---

# NameHero review 2026: LiteSpeed on NVMe with the cores printed, cheap for three years and four times the price after

NameHero's four Cloud plans at every term the cart sells, the stated cores and RAM, the 30-day refund minus a setup fee, its Kansas, London and Canada locations, and two measured windows.

By [Jennifer T.](https://hostidea.com/authors/jennifer-t) · Reviewed by [Mike H.](https://hostidea.com/authors/mike-h) · Updated Oct 14, 2026 · Published Oct 14, 2026

We may earn a commission when you buy through our links. Rankings come from the published methodology and sourced data, not from commissions. [Disclosure](https://hostidea.com/disclosure).

[7.3 out of 10](https://hostidea.com/methodology#scoring)

## Verdict

NameHero sells a well-specified shared plan: LiteSpeed on NVMe in RAID 1, cPanel, the CPU cores and RAM printed per plan, a free migration, jailed SSH and a choice of Kansas, London or Canada. Starter Cloud costs $2.91 a month for three years, then $11.64, and the cart offers no monthly term below Turbo. Hostingstep's eight months to May 2026 measured a strong 453 ms US TTFB but 99.86 percent uptime with 92 outages. Choose it for a cheap three-year US plan with real resources; wait if you need short terms or a cleaner uptime record.

Best for

-   US visitors who want LiteSpeed on NVMe with cPanel for under $3 a month on a three-year term
-   Owners who want the CPU cores and RAM of a shared plan printed
-   Sites that want a free migration done by the host's team
-   Anyone who wants a choice of a US, UK or Canadian server

Skip it if

-   You want month-to-month billing on an entry plan
-   You expect the renewal price to stay near the sign-up price
-   You want a host with a recent independent uptime record above 99.9 percent

Visit NameHero (affiliate link: /go/namehero) from $2.91/mo, renews $11.64/mo

![NameHero homepage](/_astro/homepage-2026-10-14.DHbGOydf_291vBi.webp?dpl=dpl_wVoJ6hM4T9kp8XUyrRhE6oXRnQ5f)

_NameHero homepage, captured Oct 14, 2026._

## How NameHero scores

Six sub-scores with their weights. Scores updated Oct 14, 2026. [How each one is computed](https://hostidea.com/methodology#scoring).

- **Performance (weight 25%)**: 7.5

- **Uptime (weight 20%)**: 6.5

- **Support (weight 15%)**: 7.5

- **Features (weight 15%)**: 8.0

- **Value (weight 15%)**: 7.0

- **Ease of use (weight 10%)**: 7.5

### What we liked

-   **Resources printed per plan.** 1 core and 1 GB RAM on Starter up to 4 cores and 4 GB on Business, on a partitioned cloud environment, with inode and email limits in the comparison table.
-   **NVMe, LiteSpeed and cPanel on every plan.** NVMe storage in RAID 1, LiteSpeed with LiteSpeed Cache, QUIC.cloud CDN, jailed SSH, multiple PHP versions and a free migration by the host's Level III team.
-   **Three locations.** Lenexa, Kansas, London and Canada on the plan cards, with the Lenexa facility described down to its carriers, power and certifications on the about page.
-   **Strong US response in the latest window.** Hostingstep's eight months to May 2026 averaged a 453 ms TTFB with readings between 357 and 659 ms, and 175 ms across thirteen American cities.
-   **A 30-day refund.** The hosting fee minus the $8.95 setup fee, once per customer, on request within 31 days of cancelling.

### What held it back

-   **Four times the price at renewal.** Starter Cloud goes from $2.91 to $11.64 a month after three years; Turbo from $7.78 to $25.94. The payment policy says every package renews at the regular rate.
-   **No monthly term on Starter or Plus.** The cart offers 12, 24 and 36 months on the two lower plans; Turbo and Business add a monthly term with an $8.95 setup fee.
-   **Uptime below 99.9 in the latest window.** Hostingstep recorded 99.86 percent with 92 outages and 7 hours 57 minutes of downtime from October 2025 to May 2026 on Starter Cloud; the terms carry no credit schedule.
-   **No free domain on the lower plans.** Only Turbo and Business on a 24 or 36-month term include one.
-   **Phone hours.** The phone line runs 9 AM to 5 PM Central on the about page; chat and tickets cover the rest.

## What did our tests show?

HostIdea has not opened its own monitoring window for NameHero yet, so there is no HostIdea uptime or response figure on this page. The published measurements we could find are listed below, attributed to the people who ran them. This section will carry our data when a window completes.

No test results published yet.

### What do published measurements show?

Longest independent window: 99.98% uptime over twelve months to November 2022 (Kripesh Adwani). Response times reported: 453 ms (Hostingstep, Average TTFB over the same window, with monthly readings between 357 and 659 ms; below 450 ms from mid-January 2026. Global TTFB from 40 cities averaged 448 ms: 175 ms across the Americas, 370 ms in Europe, 742 ms in Asia-Pacific.), 24 ms (Kripesh Adwani, Server response from the US East; 76 ms from the US West and 270 ms from Mumbai. A full page load from New York measured 733.67 ms and 4.72 s from Bangalore.).

Measurements published by others, as they state them. HostIdea did not run these tests; each row links to its source and shows the date we read it.

| Source | Setup | Uptime | Response | Load test | Notes |
| --- | --- | --- | --- | --- | --- |
| [Hostingstep](https://hostingstep.com/hosting-reviews/namehero/)Independent test · updated Jul 22, 2026 · read Oct 14, 2026 | Starter Cloud, bought in 2022 plan · US data center | 99.86% (1 October 2025 to 31 May 2026), 92 outages | 453 msAverage TTFB over the same window, with monthly readings between 357 and 659 ms; below 450 ms from mid-January 2026. Global TTFB from 40 cities averaged 448 ms: 175 ms across the Americas, 370 ms in Europe, 742 ms in Asia-Pacific. | 100 users, avg 257 ms | 7 hours 57 minutes of downtime in the window; five months at 99.99 percent, May 2026 at 99.60 percent, worst day 93.60 percent. Load test ramped 0 to 100 visitors over 60 seconds; responses rose from about 45 concurrent visitors and network errors appeared from about 80 in the last ten seconds. |
| [Kripesh Adwani](https://kripeshadwani.com/namehero-review/)Kripesh AdwaniIndependent test · updated Jun 19, 2026 · read Oct 14, 2026 | Plus Cloud plan · BetterUptime, 30-second checks, every 30 s | 99.98% (twelve months to November 2022) | 24 msServer response from the US East; 76 ms from the US West and 270 ms from Mumbai. A full page load from New York measured 733.67 ms and 4.72 s from Bangalore. | 50 users, avg 220 ms, 0% errors | The monthly uptime table runs February to November 2022 although the page is dated June 2026; the page's overview box prints 99.97 percent and 975 ms, which the body does not explain. Load test peaked at 46.67 requests a second with no failures. |

_Methods differ between sources (check interval, plan, location and window), so the rows are not directly comparable with each other or with our own tests. [How we use published measurements](https://hostidea.com/methodology#where-the-numbers-come-from-today)._

## Is NameHero a good web host?

A good three-year deal with a known renewal and a mixed uptime record. NameHero’s shared plans are better specified than most: NVMe storage in RAID 1, LiteSpeed, cPanel, jailed SSH, a migration done for you, and the cores and RAM of each plan printed on the page. The entry plan costs $2.91 a month for three years. The catches are the price after that, four times the sign-up figure, the absence of a monthly term on the two lower plans, and an eight-month independent window that measured 99.86 percent uptime. Everything below is a published fact we checked on 14 October 2026 or a gap we name.

## What do you get on each plan?

| Plan | Websites | Storage | CPU and RAM | Backups | Mailboxes |
| --- | --- | --- | --- | --- | --- |
| Starter Cloud | 1   | 25 GB | 1 core, 1 GB RAM | Nightly and weekly backups | Unlimited |
| Plus Cloud | 7   | 50 GB | 2 cores, 2 GB RAM | Nightly and weekly backups | Unlimited |
| Turbo Cloud | Unlimited | 75 GB | 3 cores, 3 GB RAM | Nightly and weekly backups | Unlimited |
| Business Cloud | Unlimited | 100 GB | 4 cores, 4 GB RAM | Nightly and weekly backups | Unlimited |

Starter Cloud

- **Websites**: 1
- **Storage**: 25 GB
- **CPU and RAM**: 1 core, 1 GB RAM
- **Backups**: Nightly and weekly backups
- **Mailboxes**: Unlimited Plus Cloud

- **Websites**: 7
- **Storage**: 50 GB
- **CPU and RAM**: 2 cores, 2 GB RAM
- **Backups**: Nightly and weekly backups
- **Mailboxes**: Unlimited Turbo Cloud

- **Websites**: Unlimited
- **Storage**: 75 GB
- **CPU and RAM**: 3 cores, 3 GB RAM
- **Backups**: Nightly and weekly backups
- **Mailboxes**: Unlimited Business Cloud

- **Websites**: Unlimited
- **Storage**: 100 GB
- **CPU and RAM**: 4 cores, 4 GB RAM
- **Backups**: Nightly and weekly backups
- **Mailboxes**: Unlimited _From the official plan pages, checked Oct 14, 2026. [Source](https://www.namehero.com/web-hosting)_

Starter Cloud hosts one website with about 10,000 monthly visits on 25 GB of NVMe storage, 1 CPU core, 1 GB of RAM, 250,000 inodes, unlimited email accounts with a 1 GB mailbox quota and 50 outgoing emails an hour. Plus Cloud hosts seven sites with 50 GB, 2 cores, 2 GB of RAM and a 2 GB mailbox quota. Turbo Cloud lifts the limits to unlimited websites, 75 GB, 3 cores, 3 GB of RAM, 500,000 inodes, an unlimited mailbox quota and 350 emails an hour, and adds a free domain on the 24 or 36-month term, the security suite and LiteSpeed’s Turbo tier. Business Cloud has 100 GB, 4 cores and 4 GB of RAM, about 100,000 monthly visits and email filtering. Every plan includes cPanel, free and auto-renewing SSL, LiteSpeed Cache, QUIC.cloud CDN, jailed SSH, unlimited databases and FTP accounts, multiple PHP versions, nightly and weekly backups and a free migration. Offsite HeroVault backups with 30 days of retention are an add-on at $6.99 a month in the cart, as is the HeroGuard security bundle at $9.99.

## What does it cost?

| Plan | Monthly | 12 months | 24 months | 36 months |
| --- | --- | --- | --- | --- |
| Starter Cloud | n/a | $3.56/mothen $14.24/mo | $3.23/mothen $12.94/mo | $2.91/mothen $11.64/mo |
| Plus Cloud | n/a | $5.83/mothen $19.44/mo | $5.44/mothen $18.14/mo | $5.05/mothen $16.84/mo |
| Turbo Cloud | $13.63/mothen $38.94/mo | $9.73/mothen $32.44/mo | $8.95/mothen $29.84/mo | $7.78/mothen $25.94/mo |
| Business Cloud | $18.18/mothen $51.94/mo | $13.63/mothen $45.44/mo | $12.85/mothen $42.84/mo | $11.68/mothen $38.94/mo |

Starter Cloud

- **12 months**: $3.56/morenews $14.24/mo
- **24 months**: $3.23/morenews $12.94/mo
- **36 months**: $2.91/morenews $11.64/mo Plus Cloud

- **12 months**: $5.83/morenews $19.44/mo
- **24 months**: $5.44/morenews $18.14/mo
- **36 months**: $5.05/morenews $16.84/mo Turbo Cloud

- **Monthly**: $13.63/morenews $38.94/mo
- **12 months**: $9.73/morenews $32.44/mo
- **24 months**: $8.95/morenews $29.84/mo
- **36 months**: $7.78/morenews $25.94/mo Business Cloud

- **Monthly**: $18.18/morenews $51.94/mo
- **12 months**: $13.63/morenews $45.44/mo
- **24 months**: $12.85/morenews $42.84/mo
- **36 months**: $11.68/morenews $38.94/mo _Per month, USD, before tax; terms are paid upfront, and the renewal is shown under each price. Read from the official pricing page on Oct 14, 2026. [Source](https://www.namehero.com/web-hosting)_

The web hosting page prints three-year prices and the regular rate struck through beside each one; its footnote says the promotional price is for the first term only and renews at the regular rate. We walked the cart with a sample domain to read the other terms. Starter and Plus sell on 12, 24 and 36 months only: $3.56, $3.23 or $2.91 a month for Starter, renewing at $14.24, $12.94 or $11.64. Turbo and Business add a monthly term with an $8.95 setup fee: Turbo costs $13.63 a month that way, or $9.73, $8.95 or $7.78 on 12, 24 or 36 months, renewing at $38.94, $32.44, $29.84 or $25.94. The cart shows the renewal as a total, for example $418.86 for Starter’s second three years.

### Three-year cost on the entry plan

| Route | Years 1 to 3 |
| --- | --- |
| 36 months up front | $104.76 |
| 12 months, then 24 at the renewal | $42.72 + $14.24 × 24 = $384.48 |
| Month to month | Not sold on Starter Cloud |

## How do refunds work?

The payment policy gives a 30-day money-back guarantee on web hosting, reseller and VPS packages. The refund is the hosting fee minus the setup fee ($8.95 on shared and reseller hosting, $19.95 on VPS), limited to one per customer, and excludes domains, licences, migrations, dedicated IPs and other add-ons. A written refund request must be submitted separately from the cancellation within 31 days, refunds are sent within 31 days, and nothing is refunded on accounts closed for terms violations or paid by wire, Western Union, check or money order. The terms of service repeat the guarantee for first-time accounts only. All packages renew at the regular rate.

## What is the infrastructure?

NameHero describes a virtualized cloud environment that gives each account its own partition with allocated resources, on NVMe drives in RAID 1 behind LiteSpeed. The about page lists three data centers, Lenexa in Kansas, London and Toronto, and details the Lenexa facility: 20 Gbps redundant fiber with seven named carriers, 2N UPS with flywheels, N+1 generators with 36 hours of fuel, an underground site with biometric access, and SOC 1, 2 and 3, PCI and ISO 27001 certifications. The web hosting page’s map places the Canadian site in Beauharnois, Quebec, and the plan cards show US, UK and Canadian flags, while the comparison table lists the US for every plan. The uptime page claims 99.9 percent website uptime, monitored by a 24/7 network operations team and Pingdom checks on every server; the terms we read set no service credit for falling short.

## How fast and reliable is it?

Hostingstep bought Starter Cloud in 2022 and reports the eight months from 1 October 2025 to 31 May 2026 in its review updated on 22 July 2026: an average TTFB of 453 ms with monthly readings between 357 and 659 ms, falling below 450 ms after mid-January 2026; a global TTFB of 448 ms from 40 cities, split sharply into 175 ms across the Americas (Dallas 76 ms, Toronto 85 ms), 370 ms in Europe (London 326 ms) and 742 ms in Asia-Pacific (Mumbai 902 ms, Dubai 1,100 ms); and uptime of 99.86 percent, 92 outages and 7 hours 57 minutes of downtime, with five months at 99.99 percent and May 2026 at 99.60 percent. Its load test ramped 0 to 100 visitors over 60 seconds and averaged 257 ms, but responses rose from about 45 concurrent visitors and network errors appeared from about 80 in the final ten seconds.

Kripesh Adwani, on a Plus Cloud plan, reports 99.98 percent uptime over twelve months to November 2022 from BetterUptime checks every 30 seconds, a server response of 24 ms from the US East, 76 ms from the US West and 270 ms from Mumbai, a 733.67 ms page load from New York and 4.72 seconds from Bangalore, and a 50-user load test of 8,411 requests with a 220 ms average and no failures. The page is dated June 2026 but its uptime table stops in 2022, and its overview box prints 99.97 percent and 975 ms without explaining either.

We found no WPBeginner, HostScore, Cybernews or TechRadar review of NameHero. Read together: fast for American visitors, slow for Asian ones, and an uptime record that was clean in 2022 and below 99.9 percent in the most recent window.

## How good is the support?

Chat and tickets from the “SuperHero” team 24/7, 365 per the about page, with Level III staff on tickets and a phone line at 1-855-984-6263 from 9 AM to 5 PM Central. A help center and migrations desk sit behind them. HostIdea has not timed a ticket yet; the support table on this page fills when we do.

## Who owns NameHero, and where is it?

Name Hero, LLC, per the terms of service, founded in 2015 according to the about page, which describes the company as built by an experienced entrepreneur and grown by a global team. The privacy policy gives a postal address at 690 S Highway 89, Suite 200 in Jackson, Wyoming; the about page places its own data center in Lenexa, Kansas. Kripesh Adwani’s review names Ryan Gray as the founder. The site claims more than 40,000 customers and 750,000 websites.

## What is missing or unclear?

-   Whether the Canadian location is Toronto (about page) or Beauharnois (web hosting page), and whether Starter and Plus can be placed outside the US; the comparison table says US only.
-   Any service credit for missing the 99.9 percent uptime claim; none in the terms or payment policy we read.
-   The owner’s name on NameHero’s own pages.
-   A monthly term on Starter or Plus; the cart offers none.
-   HostIdea’s own monitoring, support timing and load testing have not started.

## Who should choose NameHero, and who should wait?

Choose it if your visitors are in North America, you can pay three years up front and you want LiteSpeed, NVMe and real cores at the lowest price on this site for that spec. Starter Cloud on 36 months is the plan; Plus Cloud is the step up when one site becomes seven. Put the renewal date in your calendar: $11.64 a month is the price after.

Wait if you want a short term or a steadier uptime record. InterServer sells a flat $7 monthly plan; HostArmada prints similar resources with a 365-day independent record above 99.9 percent.

## How we scored this review

The scores on this page are provisional. Performance rests on Hostingstep’s 453 ms US TTFB and regional split plus Kripesh Adwani’s 2022 figures. Uptime reflects 99.86 percent with 92 outages in the latest window against a clean 2022 record, with no contractual credit. Features credit NVMe, LiteSpeed, cPanel, stated resources, SSH, CDN, migration and three locations, and deduct for no staging and no free domain on the lower plans. Value credits the $2.91 entry and deducts for a fourfold renewal and no monthly term below Turbo. Support reflects three channels with daytime phone hours, not timed tickets. Each score will be recomputed when data exists, and the review history on this page will show the change.

## How much does NameHero cost?

The Starter Cloud plan starts at $2.91/mo on a 36-month term and renews at $11.64/mo. 30 days full refund.

| Plan | Intro | Renews at | Term | Sites | Storage | Highlights |
| --- | --- | --- | --- | --- | --- | --- |
| Starter Cloud | $2.91/mo | $11.64/mo | 36 months | 1   | 25 GB | $2.91 a month on 36 months, renewing at $11.64; $3.23 on 24 months renewing at $12.94; $3.56 on 12 months renewing at $14.24; the cart offers no monthly term, 1 website, about 10,000 monthly visits, 25 GB NVMe in RAID 1, 250,000 inodes, 1 CPU core and 1 GB RAM, unlimited email accounts with a 1 GB mailbox quota, 50 emails an hour, cPanel, LiteSpeed, auto SSL and a free migration; no free domain |
| Plus Cloud | $5.05/mo | $16.84/mo | 36 months | 7   | 50 GB | $5.05 a month on 36 months, renewing at $16.84; $5.44 on 24 months renewing at $18.14; $5.83 on 12 months renewing at $19.44; no monthly term, 7 websites, about 25,000 monthly visits, 50 GB NVMe in RAID 1, 250,000 inodes, 2 cores and 2 GB RAM, 2 GB mailbox quota, 50 emails an hour, Same cPanel, LiteSpeed, SSL and migration inclusions as Starter; no free domain |
| Turbo Cloud | $7.78/mo | $25.94/mo | 36 months | unlimited | 75 GB | $7.78 a month on 36 months, renewing at $25.94; $8.95 on 24 months renewing at $29.84; $9.73 on 12 months renewing at $32.44; $13.63 month to month plus an $8.95 setup fee, renewing at $38.94, Unlimited websites, about 50,000 monthly visits, 75 GB NVMe in RAID 1, 500,000 inodes, 3 cores and 3 GB RAM, unlimited mailbox quota, 350 emails an hour, Free domain on the 24 or 36-month term, free security suite, LiteSpeed with the Turbo tier |
| Business Cloud | $11.68/mo | $38.94/mo | 36 months | unlimited | 100 GB | $11.68 a month on 36 months, renewing at $38.94; $12.85 on 24 months renewing at $42.84; $13.63 on 12 months renewing at $45.44; $18.18 month to month plus an $8.95 setup fee, renewing at $51.94, Unlimited websites, about 100,000 monthly visits, 100 GB NVMe in RAID 1, 500,000 inodes, 4 cores and 4 GB RAM, unlimited mailbox quota, 350 emails an hour, Free domain on the 24 or 36-month term, security suite, email filtering, LiteSpeed with the Turbo tier |

_Prices verified on Oct 14, 2026[Official pricing page](https://www.namehero.com/web-hosting)Intro price requires the listed term, billed upfront. USD, US region.Visit NameHero (affiliate link: /go/namehero)_

## What is included?

| Feature | Included |
| --- | --- |
| Free domain | Turbo Cloud and Business Cloud on a 24 or 36-month term; not on Starter or Plus |
| Free SSL | Free and auto-renewing SSL on every plan |
| Backups | Nightly and weekly backups listed in the comparison table; HeroVault offsite backups with 30 days of retention cost $6.99 a month in the cart |
| Free migration | Complimentary migrations by the Level III team |
| Free CDN | QUIC.cloud CDN listed in the comparison table |
| Caching | LiteSpeed web server with LiteSpeed Cache; the Turbo tier on the two upper plans |
| Staging | NoNot listed on the web hosting page |
| Email | Unlimited accounts; mailbox quota 1 GB on Starter, 2 GB on Plus, unlimited above; 50 or 350 emails an hour |
| Guaranteed resources | Cores and RAM printed per plan, 1 and 1 GB up to 4 and 4 GB, on a partitioned cloud environment |
| Data center choice | US (Lenexa, Kansas), London and Canada on the plan cards; the comparison table lists US for every plan |
| Uptime guarantee | NoThe uptime page claims 99.9 percent website uptime monitored with Pingdom; the terms we read carry no credit schedule |
| SSH | Jailed SSH access listed in the comparison table |
| Security | Security Shield on every plan; HeroGuard with premium SSL, malware scanning and monitoring costs $9.99 a month in the cart |
| Phone support | 1-855-984-6263, 9 AM to 5 PM Central per the about page; chat and tickets around the clock |

_Features verified on Oct 14, 2026 against the [official feature page](https://www.namehero.com/web-hosting)._

## How good is NameHero's support?

Support tests are scheduled for the next quarter.

## Alternatives to NameHero

[8.7 out of 10](https://hostidea.com/methodology#scoring)

### [Flashcloud](https://hostidea.com/reviews/flashcloud)Our pick

Shared and WordPress hosting with a free domain for life, 30-day backups and an anytime prorated refund

Best for: Small business sites; WordPress sites that want backups and a domain included; Owners who want the first site built for them; Audiences in North America, Europe or Southeast Asia

$2.79/mo intro, $9.99/mo renewal

Visit Flashcloud (affiliate link: /go/flashcloud)

[7.7 out of 10](https://hostidea.com/methodology#scoring)

### [HostArmada](https://hostidea.com/reviews/hostarmada)

cPanel host since 2019 with stated cores and RAM, 7 to 21 daily backups, nine locations and a 45-day refund

Best for: Sites that want a server in Canada, the UK, Germany, India, Singapore or Australia; Owners who want daily backups kept for one to three weeks; Small sites on a tight first-year budget with a 45-day way out; Developers who want SSH, Git, Node.js and Python on cPanel

$2.15/mo intro, $11.95/mo renewal

Visit HostArmada (affiliate link: /go/hostarmada)

[7.6 out of 10](https://hostidea.com/methodology#scoring)

### [AccuWeb Hosting](https://hostidea.com/reviews/accuweb)

New Jersey host since 2003: guaranteed RAM and CPU on shared plans, eight locations, a $2.79 plan that renews at $2.79

Best for: Owners who want an entry plan whose renewal price equals the sign-up price; Sites that want guaranteed RAM and CPU on shared hosting; Visitors in Denver, Dallas, London, Frankfurt, Johannesburg, Mumbai, Singapore or Sydney; Anyone who wants a month-to-month option with a 30-day refund

$2.79/mo intro, $2.79/mo renewal

Visit AccuWeb Hosting (affiliate link: /go/accuweb)

## Frequently asked questions

- **### What does NameHero web hosting cost?**: Starter Cloud is $2.91 a month on 36 months ($104.76 up front), $3.23 on 24 or $3.56 on 12, renewing at $11.64, $12.94 or $14.24. Plus Cloud is $5.05, $5.44 or $5.83 by term and renews at $16.84, $18.14 or $19.44. Turbo Cloud is $7.78 on 36 months and renews at $25.94; Business Cloud is $11.68 and renews at $38.94. Turbo and Business also sell month to month at $13.63 and $18.18 plus an $8.95 setup fee.

- **### Does NameHero have a money-back guarantee?**: Yes, 30 days on web hosting, reseller and VPS packages, refunding the hosting fee minus the setup fee ($8.95 on shared hosting). It applies once per customer, excludes domains, licences, migrations and dedicated IPs, needs a written request within 31 days of cancelling, and does not cover wire, check or money-order payments.

- **### Where are NameHero's servers?**: Lenexa, Kansas, London and Canada, per the plan cards and the about page; the web hosting page's map places the Canadian site in Beauharnois, Quebec, and the about page says Toronto. The comparison table lists the US for every plan, and the cart showed Lenexa for a sample Starter order.

- **### Does NameHero guarantee uptime?**: Its uptime page claims 99.9 percent website uptime monitored with Pingdom and a 24/7 network operations team, but the terms and payment policy we read set out no service credit. Hostingstep measured 99.86 percent from October 2025 to May 2026.

- **### Who owns NameHero?**: Name Hero, LLC, founded in 2015 according to its about page, with a postal address in Jackson, Wyoming in its privacy policy and its own data center in Lenexa, Kansas. Kripesh Adwani's review names Ryan Gray as the founder; NameHero's own pages describe the founder only as an experienced entrepreneur.

## Review history

1.  Oct 14, 2026First version built from verified sources: the web hosting page (the four Cloud plans, their three-year prices and the regular rates they renew at, websites, visits, cores, RAM, NVMe storage, inodes, email limits, backups, LiteSpeed, cPanel, SSH, CDN, locations and the free-domain rule), the cart walked with a sample domain for every billing cycle (12, 24 and 36 months on Starter and Plus; monthly with an $8.95 setup fee plus 12, 24 and 36 months on Turbo and Business, each with its renewal total), the payment policy and terms of service (30-day guarantee minus the setup fee, one refund per customer, exclusions, request and payment deadlines, renewal at the regular rate, Name Hero, LLC), the about page (founded 2015, Lenexa data center, three locations, support channels and phone hours), the privacy policy (Jackson, Wyoming address) and the uptime page (99.9 percent claim, Pingdom monitoring). Published measurements: Hostingstep (eight-month window to May 2026) and Kripesh Adwani (2022 window on a page updated in 2026) are stored; no WPBeginner, HostScore, Cybernews or TechRadar review of NameHero exists. No HostIdea monitoring window is open, so the scores are provisional: performance on a 453 ms US TTFB with strong Americas and poor Asia-Pacific figures, uptime on 99.86 percent with 92 outages in eight months against a 2022 record of 99.98 percent, support on three channels with daytime phone hours and no timed tickets, features on NVMe, LiteSpeed, stated resources, migration, SSH and three locations against no staging and no free domain on the lower plans, value on a $2.91 entry that renews at four times the price with no monthly term below Turbo. [source](https://www.namehero.com/web-hosting)

## Sources

1.  [NameHero web hosting (plans, three-year prices, regular rates, comparison table, locations)](https://www.namehero.com/web-hosting), accessed Oct 14, 2026
2.  [NameHero cart, walked with a sample domain for every billing cycle of the four plans](https://www.namehero.com/store/web-hosting/starter-cloud), accessed Oct 14, 2026
3.  [NameHero payment policy (money-back guarantee, exclusions, renewals)](https://www.namehero.com/legal/payment-policy), accessed Oct 14, 2026
4.  [NameHero terms of service (entity, money-back guarantee, billing)](https://www.namehero.com/legal/tos), accessed Oct 14, 2026
5.  [NameHero about page (founded 2015, data centers, support)](https://www.namehero.com/about-us), accessed Oct 14, 2026
6.  [NameHero privacy policy (postal address)](https://www.namehero.com/legal/privacy-policy), accessed Oct 14, 2026
7.  [NameHero uptime page (99.9 percent claim, monitoring)](https://www.namehero.com/uptime), accessed Oct 14, 2026
8.  [Hostingstep, NameHero review (updated 22 July 2026)](https://hostingstep.com/hosting-reviews/namehero/), accessed Oct 14, 2026
9.  [Kripesh Adwani, NameHero review (updated 19 June 2026)](https://kripeshadwani.com/namehero-review/), accessed Oct 14, 2026

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