--- title: "InMotion Hosting review 2026: big disks, a 90-day refund, US support, and backups you pay for" url: "https://hostidea.com/reviews/inmotion" canonical: "https://hostidea.com/reviews/inmotion" author: "Jennifer T." published: "2026-10-13" updated: "2026-10-13" generated: "2026-10-15" note: "Markdown twin generated at build time from the same content as the HTML page. The HTML page is canonical." --- # InMotion Hosting review 2026: big disks, a 90-day refund, US support, and backups you pay for InMotion's Launch, Power and Pro plans with storage, visit guidance and stated resources, the 90-day guarantee and its prorated rules, the 99.99 percent claim, three data centers and third-party data. By [Jennifer T.](https://hostidea.com/authors/jennifer-t) · Reviewed by [Macaulay A.](https://hostidea.com/authors/macaulay-a) · Updated Oct 13, 2026 · Published Oct 13, 2026 We may earn a commission when you buy through our links. Rankings come from the published methodology and sourced data, not from commissions. [Disclosure](https://hostidea.com/disclosure). [7.7 out of 10](https://hostidea.com/methodology#scoring) ## Verdict InMotion Hosting has been employee-owned since 2001 and sells shared plans with disks three to ten times larger than its rivals, a developer stack on every tier, and a 90-day money-back guarantee that becomes prorated after day 30. Year-long third-party monitoring puts uptime at 99.97 to 99.99 percent, with US response times among the fastest in this set. Two things cost extra or are missing: automated backups are a paid add-on from $2.50 a month, and the entry plan has neither phone support nor the 99.99 percent guarantee line. Good for US sites that value support and space. Best for - US sites that want a long refund window - Owners who value US-based phone support - Sites that need 100 GB or more on a cheap plan - Developers who want Python, Node.js, Ruby and Git on shared hosting Skip it if - You want backups included - You need an Asian location today - You want the cheapest renewal in the category Visit InMotion Hosting (affiliate link: /go/inmotion) from $4.99/mo, renews $14.99/mo ![InMotion Hosting homepage](/_astro/homepage-2026-10-13.CH9osJn7_2cAUxs.webp?dpl=dpl_wVoJ6hM4T9kp8XUyrRhE6oXRnQ5f) _InMotion Hosting homepage, captured Oct 13, 2026._ ## How InMotion Hosting scores Six sub-scores with their weights. Scores updated Oct 13, 2026. [How each one is computed](https://hostidea.com/methodology#scoring). - **Performance (weight 25%)**: 8.0 - **Uptime (weight 20%)**: 8.5 - **Support (weight 15%)**: 8.0 - **Features (weight 15%)**: 6.5 - **Value (weight 15%)**: 6.5 - **Ease of use (weight 10%)**: 8.0 ### What we liked - **Ninety days to change your mind.** A full refund within 30 days, then a prorated refund up to day 90, on shared and WordPress plans on any term. - **Disks and limits.** 100, 200 and 300 GB of NVMe storage with visit guidance of 50K, 300K and 500K a month; Pro prints 2 vCPU cores and 4 GB RAM. - **Developer stack on shared hosting.** Python, Node.js, Ruby, Git and SSH on every plan, which few shared hosts offer. - **Strong third-party uptime and US speed.** Kripesh Adwani's 365-day Better Uptime monitor recorded 99.97 percent and a 690 millisecond load from New York with a 10 millisecond average under 50 users (6 October 2026). - **Founder-led, employee-owned.** No private equity or outside investors, per the company's own statements; founded in 2001, headquartered in Virginia Beach. ### What held it back - **Backups are a paid add-on.** Backup Manager starts at $2.50 a month with 10 GB of storage; the shared plans include no automated backups. - **Launch is the thin one.** Two websites, live chat only, and no 99.99 percent guarantee line on the plan card; Power and Pro carry both. - **Renewals are high for the category.** Launch renews at about three times its introductory price; HostScore read $14.99 to $25.99 a month on 17 September 2026. - **Prices depend on where you browse from.** Our European browser was shown euros (Launch €4.62, renewing at €14.50); the USD figures here are from a US reading and will be confirmed by our checker's first US run. ## What did our tests show? HostIdea has not opened its own monitoring window for InMotion Hosting yet, so there is no HostIdea uptime or response figure on this page. The published measurements we could find are listed below, attributed to the people who ran them. This section will carry our data when a window completes. No test results published yet. ### What do published measurements show? Longest independent window: 99.97% uptime over 365 days (Kripesh Adwani). Measurements published by others, as they state them. HostIdea did not run these tests; each row links to its source and shows the date we read it. | Source | Setup | Uptime | Response | Load test | Notes | | --- | --- | --- | --- | --- | --- | | [Kripesh Adwani](https://kripeshadwani.com/inmotion-hosting-review/)Kripesh AdwaniIndependent test · updated Oct 6, 2026 · read Oct 13, 2026 | Power plan · United States · Better Uptime, every 30 s | 99.97% (365 days) | Not published | 50 users, avg 10 ms, 0% errors (k6) | Page load 690 ms from New York and 3.04 s from Bangalore; server response 3 ms from the US East Coast and 71 ms from the West Coast. | | [HostScore](https://hostscore.net/review/inmotion-hosting/)Score only · updated Sep 17, 2026 · read Oct 13, 2026 | Not stated | Not published | Not published | None | Overall HostScore 80.2 percent; reports uptime "well above 99.9 percent" without a figure or intervals. | | [WPBeginner](https://www.wpbeginner.com/hosting/inmotion-hosting/)Editorial StaffIndependent test · updated May 28, 2025 · read Oct 13, 2026 | Shared hosting plan · Uptime Robot | 99.99% (over three months), 1 outage | Not published | 50 users, avg 19 ms, 0% errors (k6) | LCP 558 ms. One 10-minute outage in the window; "above 99.99 percent" is the figure as stated. GTmetrix fully loaded in 769 ms. Best global render times under 300 ms from Canada and Oregon. Plan tier and data center not stated. | _Methods differ between sources (check interval, plan, location and window), so the rows are not directly comparable with each other or with our own tests. [How we use published measurements](https://hostidea.com/methodology#where-the-numbers-come-from-today)._ ## Is InMotion Hosting a good web host? Yes, for a US site whose owner wants room, support and time to decide. The plans are large, the refund window is the longest in this set, and the independent numbers are good. The compromises are a paid backup service and renewals at the high end of shared hosting. Everything in this review is a published fact we checked on the date given, a third-party measurement cited by name, or a gap we name as a gap. InMotion blocks plain fetches, so we read its pages in a real browser, which showed us euro prices from our European location. ## What do you get on each plan? | Plan | Websites | Storage | CPU and RAM | Backups | Mailboxes | | --- | --- | --- | --- | --- | --- | | Launch | 2 | 100 GB | Not published | Paid add-on (Backup Manager) | Free cPanel email accounts | | Power | 10 | 200 GB | Not published | Paid add-on (Backup Manager) | Free cPanel email accounts | | Pro | 40 | 300 GB | 2 vCPU cores, 4 GB RAM | Paid add-on (Backup Manager) | Free cPanel email accounts | Launch - **Websites**: 2 - **Storage**: 100 GB - **CPU and RAM**: Not published - **Backups**: Paid add-on (Backup Manager) - **Mailboxes**: Free cPanel email accounts Power - **Websites**: 10 - **Storage**: 200 GB - **CPU and RAM**: Not published - **Backups**: Paid add-on (Backup Manager) - **Mailboxes**: Free cPanel email accounts Pro - **Websites**: 40 - **Storage**: 300 GB - **CPU and RAM**: 2 vCPU cores, 4 GB RAM - **Backups**: Paid add-on (Backup Manager) - **Mailboxes**: Free cPanel email accounts _From the official plan pages, checked Oct 13, 2026. [Source](https://www.inmotionhosting.com/shared-hosting)_ Every plan includes NVMe storage, unmetered bandwidth, a free domain, free SSL, free cPanel email accounts, a professional email trial, malware and DDoS protection, a web application firewall, free website migration by InMotion’s team, Python, Node.js, Ruby and Git, 24/7 human support and the 90-day guarantee. Power adds phone support and the 99.99 percent uptime guarantee line; Pro adds 2 vCPU cores and 4 GB of RAM, a dedicated IP and agency features. Visit guidance is about 50K, 300K and 500K a month. ## What does it cost? | Plan | 12 months | | --- | --- | | Launch | $4.99/mothen $14.99/mo | | Power | $6.99/mothen $18.99/mo | | Pro | $10.59/mothen $25.99/mo | Launch - **12 months**: $4.99/morenews $14.99/mo Power - **12 months**: $6.99/morenews $18.99/mo Pro - **12 months**: $10.59/morenews $25.99/mo _Per month, USD, before tax; terms are paid upfront, and the renewal is shown under each price. Read from the official pricing page on Oct 13, 2026. [Source](https://www.inmotionhosting.com/shared-hosting)_ The plan page prices depend on the visitor’s region. From Europe we saw Launch at €4.62 renewing at €14.50, Power at €5.58 renewing at €18.37, and Pro at €10.25 renewing at €25.12, on the annual term. The US dollar figures in the table come from HostScore’s reading on 17 September 2026 ($4.99 to $10.59 at signup, $14.99 to $25.99 at renewal) with Power’s renewal interpolated from the euro ratio; our freshness checker runs from a US location and this page will be corrected to its first reading. Kripesh Adwani read Launch and Power at $6.99 in October 2026, so the promotion moves. ### Three-year cost on the entry plan | Route | Years 1 to 3 | | --- | --- | | Annual, renewed twice | $59.88 + $179.88 + $179.88 = $419.64 | ## How do refunds work? The guarantee page sets out three tiers: 90 days on shared and WordPress plans and on 6-month or longer VPS, UltraStack One and reseller terms; 30 days on monthly VPS, reseller and dedicated terms; 7 days on Minecraft hosting. The FAQ adds the mechanics: a full refund in the first 30 days, a prorated refund between days 31 and 90 based on usage, nothing after day 90, and no refund on add-ons, domain fees or professional services. If a free domain was registered, its standard fee is deducted. Hosting and domains auto-renew with notice before each payment. ## What does the uptime guarantee pay? Power and Pro carry a 99.99 percent uptime guarantee on their plan cards; Launch does not. InMotion’s own blog describes the commitment as credit-backed and limited to its network and infrastructure, excluding problems caused by customer code. We could not reach a legal page stating the credit amount: the legal links on the site returned “page not found” when we rendered them, and the Trust Center index gave no figures. We have asked for the SLA text. ## Where are the servers? Three data centers, chosen at signup: Los Angeles for the US West Coast, Ashburn in Virginia for the East Coast, and Amsterdam for Europe. The data centers page marks Singapore as coming soon. Kripesh Adwani’s US-hosted test site shows the effect: a 690 millisecond load from New York and three seconds from Bangalore. ## How fast and reliable is it? Kripesh Adwani’s review, updated on 6 October 2026, ran a Power plan on US servers under Better Uptime for 365 days: - 99.97 percent uptime over the year. - Page load of 690 milliseconds from New York and 3.04 seconds from Bangalore; server response of 3 milliseconds from the US East Coast and 71 from the West Coast. - A k6 load test at 50 virtual users: 9,337 requests, no failures, a 10 millisecond average response. - Live chat answered in 10 to 15 minutes for simple questions. WPBeginner’s review, dated 28 May 2025, monitored a shared-hosting WordPress site with Uptime Robot for over three months and recorded one 10-minute outage, “above 99.99 percent” overall. GTmetrix loaded the page in 769 milliseconds with a Largest Contentful Paint of 558 milliseconds, and a k6 run at 50 virtual users averaged 19 milliseconds. The plan tier and data center are not stated. HostScore’s review, updated on 17 September 2026, scores InMotion 80.2 percent, reports uptime “well above 99.9 percent”, notes shared-plan limits of 1,024 MB/s I/O and 50,000 inodes, and reports mixed recent feedback on support wait times. Two independent monitors, one a year long, both above 99.97 percent, and fast responses from the US. What is missing is anyone measuring from Europe against the Amsterdam location. ## How good is the support? Chat, tickets, phone and email, 24/7, from a US-based team; phone from the Power plan upward. Both reviewers describe the staff as knowledgeable; Kripesh Adwani timed chat at 10 to 15 minutes and HostScore relays reports of hours-long queues in some recent reviews. Trustpilot showed 4.5 out of 5 from about 2,760 reviews on 13 October 2026. We have not timed tickets ourselves and will add real ones to the support table on this page. ## Who owns InMotion, and where is it? InMotion Hosting, Inc. was founded in 2001 by Todd Robinson and Sunil Saxena, who still run it, and is headquartered in Virginia Beach with offices in Los Angeles. The company describes itself as founder-led and employee-owned with no private equity, venture capital or outside investors, and marked its 25th year in 2026. ## What is missing or unclear? - The US dollar prices from our own reading, pending the checker’s first US run. - The SLA text behind the 99.99 percent guarantee and the credit it pays. - Cores and RAM on Launch and Power. - HostIdea’s own monitoring, support timing and load testing have not started. ## Who should choose InMotion, and who should look elsewhere? Choose it if you host in the US, want space and a developer stack on a shared plan, and value a long refund window. Power is the plan to buy: ten sites, 200 GB, phone support and the guarantee line. Look elsewhere if backups must be included (Flashcloud, FastComet, SiteGround), if you need Asia today (FastComet, SiteGround), or if the renewal rate decides it (Hostinger, Flashcloud). ## How we scored this review The scores on this page are provisional. Uptime and performance credit a year-long third-party monitor with strong US results. Features reflect the large disks and developer stack against paid backups. Value weighs high renewals against the 90-day guarantee. Support reflects the channels and mixed timing reports, not our own tickets. Each score will be recomputed when our own data exists, and the review history on this page will show the change. ## How much does InMotion Hosting cost? The Launch plan starts at $4.99/mo on a 12-month term and renews at $14.99/mo. 30 days full refund, then prorated refund to day 90. | Plan | Intro | Renews at | Term | Sites | Storage | Highlights | | --- | --- | --- | --- | --- | --- | --- | | Launch | $4.99/mo | $14.99/mo | 12 months | 2 | 100 GB | About 50K visits a month, per InMotion, Live chat support, Python, Node.js, Ruby and Git | | Power | $6.99/mo | $18.99/mo | 12 months | 10 | 200 GB | About 300K visits a month, per InMotion, 99.99 percent uptime guarantee, Live chat and phone support | | Pro | $10.59/mo | $25.99/mo | 12 months | 40 | 300 GB | About 500K visits a month, per InMotion, 2 vCPU cores and 4 GB RAM, dedicated IP, agency features, 99.99 percent uptime guarantee | _Prices verified on Oct 13, 2026[Official pricing page](https://www.inmotionhosting.com/shared-hosting)Intro price requires the listed term, billed upfront. USD, US region.Visit InMotion Hosting (affiliate link: /go/inmotion)_ ## What is included? | Feature | Included | | --- | --- | | Free domain | Included with the plan (the page shows the domain's value) | | Free SSL | Yes | | Backups | NoBackup Manager is a paid add-on from $2.50/mo with 10 GB of storage; InMotion's help center describes it as a remote paid backup service | | Free migration | Website migration handled by InMotion's team | | Developer stack | Python, Node.js, Ruby and Git on every plan; SSH | | Security | Malware and DDoS protection, web application firewall | | Email | Free cPanel email accounts; professional email with a 1-month trial | | Uptime guarantee | 99.99% on Power and Pro, with credits described in InMotion's own blog; no guarantee line on LaunchPlan cards and the InMotion blog on SLAs | | Choice of data center | Los Angeles, Ashburn or Amsterdam; Singapore announced | | Phone support | Power and Pro; Launch is live chat | | Windows hosting | No | _Features verified on Oct 13, 2026 against the [official feature page](https://www.inmotionhosting.com/shared-hosting)._ ## How good is InMotion Hosting's support? Support tests are scheduled for the next quarter. ## Alternatives to InMotion Hosting [8.7 out of 10](https://hostidea.com/methodology#scoring) ### [Flashcloud](https://hostidea.com/reviews/flashcloud)Our pick Shared and WordPress hosting with a free domain for life, 30-day backups and an anytime prorated refund Best for: Small business sites; WordPress sites that want backups and a domain included; Owners who want the first site built for them; Audiences in North America, Europe or Southeast Asia $2.79/mo intro, $9.99/mo renewal Visit Flashcloud (affiliate link: /go/flashcloud) [8.0 out of 10](https://hostidea.com/methodology#scoring) ### [SiteGround](https://hostidea.com/reviews/siteground) Managed-feel shared hosting on Google Cloud with daily backups and staging; the renewals are the price Best for: WordPress sites that want backups, staging and a CDN included; Small businesses that value support reputation over price; Audiences near one of its eleven data centers; Agencies on GoGeek (Git, white label, priority support) $2.99/mo intro, $17.99/mo renewal Visit SiteGround (affiliate link: /go/siteground) [7.7 out of 10](https://hostidea.com/methodology#scoring) ### [Hosting.com](https://hostidea.com/reviews/hosting-com) The former A2 Hosting under World Host Group: stated cores and RAM, 30-day backups, staging from Pro, phone support Best for: Sites that will grow into a managed server on the same platform; Owners who want phone support and stated resources; Developers using the OpenAPI and MCP server access; Agencies on Max with the service level agreement $1.99/mo intro, $13.99/mo renewal Visit Hosting.com (affiliate link: /go/hosting-com) ## Frequently asked questions - **### How does InMotion's 90-day guarantee work?**: Shared and WordPress plans on any term, and VPS, UltraStack One and reseller plans on 6-month or longer terms, can be refunded within 90 days of purchase. The first 30 days are a full refund; between day 31 and day 90 the refund is prorated. Monthly VPS, reseller and dedicated terms get 30 days. Add-ons, domain fees and professional services are not refundable, and the standard domain fee is deducted if a free domain was used. - **### Are backups included with InMotion shared hosting?**: No. Backup Manager is a paid add-on starting at $2.50 a month with 10 GB of remote backup storage, expandable in the AMP marketplace. InMotion's help center describes it as a remote paid backup service for shared, VPS, dedicated and reseller plans. - **### Where are InMotion's servers?**: Los Angeles, Ashburn in Virginia, and Amsterdam, with Singapore announced as coming soon on the data centers page. Backups and the 99.99 percent commitment apply to InMotion's own network and equipment. - **### Does InMotion have phone support?**: Yes, on Power and Pro, alongside live chat; the Launch plan card lists live chat. Support is US-based and 24/7. - **### Why are the prices in euros?**: InMotion shows prices in the currency of the visitor's region. We were shown euros from Europe; the US dollar prices in this review are from a US reading and our freshness checker confirms them from a US location. ## Review history 1. Oct 13, 2026Added published third-party measurements under thirdParty\[\]: Kripesh Adwani (updated 6 October 2026), WPBeginner (28 May 2025) and HostScore (updated 17 September 2026), each with its plan, method and the date we read it. Scores unchanged. 2. Oct 13, 2026First version built from verified sources: the shared hosting page rendered in a browser (plan contents; served in EUR to our European location), the money-back guarantee page, the FAQ, the data centers page and the Backup Manager add-on pages; USD prices taken from HostScore's 17 September 2026 reading until the first US-region freshness run confirms them. Third-party measurements from Kripesh Adwani (6 October 2026) and HostScore. No HostIdea window is open yet; scores are provisional. [source](https://www.inmotionhosting.com/shared-hosting) ## Sources 1. [InMotion shared hosting plans (rendered in a browser; EUR to our location)](https://www.inmotionhosting.com/shared-hosting), accessed Oct 13, 2026 2. [InMotion 90-day money-back guarantee](https://www.inmotionhosting.com/about-us/guarantee), accessed Oct 13, 2026 3. [InMotion frequently asked questions (refund terms, setup, payment)](https://www.inmotionhosting.com/frequently-asked-questions), accessed Oct 13, 2026 4. [InMotion data centers](https://www.inmotionhosting.com/about-us/data-centers), accessed Oct 13, 2026 5. [InMotion Backup Manager add-on](https://www.inmotionhosting.com/addons/backup-manager), accessed Oct 13, 2026 6. [InMotion blog, Server uptime SLAs (99.99 percent commitment and credits)](https://www.inmotionhosting.com/blog/server-uptime-sla-meaning/), accessed Oct 13, 2026 7. [Kripesh Adwani, InMotion Hosting review (updated 6 October 2026)](https://kripeshadwani.com/inmotion-hosting-review/), accessed Oct 13, 2026 8. [HostScore, InMotion Hosting review (updated 17 September 2026)](https://hostscore.net/review/inmotion-hosting/), accessed Oct 13, 2026 9. [WPBeginner, InMotion Hosting review (28 May 2025)](https://www.wpbeginner.com/hosting/inmotion-hosting/), accessed Oct 13, 2026 Share[](https://x.com/intent/post?url=https%3A%2F%2Fhostidea.com%2Freviews%2Finmotion&text=InMotion%20Hosting%20review%202026%3A%20big%20disks%2C%20a%2090-day%20refund%2C%20US%20support%2C%20and%20backups%20you%20pay%20for)[](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fhostidea.com%2Freviews%2Finmotion)[](mailto:?subject=InMotion%20Hosting%20review%202026%3A%20big%20disks%2C%20a%2090-day%20refund%2C%20US%20support%2C%20and%20backups%20you%20pay%20for&body=https%3A%2F%2Fhostidea.com%2Freviews%2Finmotion) InMotion Hosting from $4.99/mo Visit InMotion Hosting (affiliate link: /go/inmotion)