{
  "@context": "https://schema.org",
  "@type": "Dataset",
  "name": "NameHero hosting test results",
  "description": "Uptime, response time, load test and support results for NameHero: HostIdea's own monitoring windows under tests[], and published third-party measurements under thirdParty[], each attributed to its source.",
  "license": "https://creativecommons.org/licenses/by/4.0/",
  "creator": {
    "@type": "Organization",
    "name": "HostIdea",
    "url": "https://hostidea.com"
  },
  "measurementTechnique": "https://hostidea.com/methodology",
  "url": "https://hostidea.com/reviews/namehero",
  "dateModified": "2026-10-14",
  "host": {
    "id": "namehero",
    "name": "NameHero",
    "website": "https://www.namehero.com/"
  },
  "overallScore": 7.3,
  "scores": {
    "performance": 7.5,
    "uptime": 6.5,
    "support": 7.5,
    "features": 8,
    "value": 7,
    "easeOfUse": 7.5
  },
  "scoresUpdated": "2026-10-14T00:00:00.000Z",
  "pricing": {
    "lastVerified": "2026-10-14T00:00:00.000Z",
    "source": "https://www.namehero.com/web-hosting"
  },
  "plans": [
    {
      "id": "starter-cloud",
      "name": "Starter Cloud",
      "type": "shared",
      "intro": {
        "amount": 2.91,
        "currency": "USD"
      },
      "renewal": {
        "amount": 11.64,
        "currency": "USD"
      },
      "term": "triennial",
      "termMonths": 36,
      "websites": 1,
      "storageGb": 25,
      "bandwidth": "unmetered",
      "freeDomain": false,
      "freeSsl": true,
      "backups": "Nightly and weekly backups",
      "moneyBackDays": 30,
      "highlights": [
        "$2.91 a month on 36 months, renewing at $11.64; $3.23 on 24 months renewing at $12.94; $3.56 on 12 months renewing at $14.24; the cart offers no monthly term",
        "1 website, about 10,000 monthly visits, 25 GB NVMe in RAID 1, 250,000 inodes",
        "1 CPU core and 1 GB RAM, unlimited email accounts with a 1 GB mailbox quota, 50 emails an hour",
        "cPanel, LiteSpeed, auto SSL and a free migration; no free domain"
      ],
      "resources": "1 core, 1 GB RAM",
      "mailboxes": "Unlimited",
      "terms": [
        {
          "months": 12,
          "intro": {
            "amount": 3.56,
            "currency": "USD"
          },
          "renewal": {
            "amount": 14.24,
            "currency": "USD"
          },
          "total": 42.72
        },
        {
          "months": 24,
          "intro": {
            "amount": 3.23,
            "currency": "USD"
          },
          "renewal": {
            "amount": 12.94,
            "currency": "USD"
          },
          "total": 77.52
        },
        {
          "months": 36,
          "intro": {
            "amount": 2.91,
            "currency": "USD"
          },
          "renewal": {
            "amount": 11.64,
            "currency": "USD"
          },
          "total": 104.76
        }
      ]
    },
    {
      "id": "plus-cloud",
      "name": "Plus Cloud",
      "type": "shared",
      "intro": {
        "amount": 5.05,
        "currency": "USD"
      },
      "renewal": {
        "amount": 16.84,
        "currency": "USD"
      },
      "term": "triennial",
      "termMonths": 36,
      "websites": 7,
      "storageGb": 50,
      "bandwidth": "unmetered",
      "freeDomain": false,
      "freeSsl": true,
      "backups": "Nightly and weekly backups",
      "moneyBackDays": 30,
      "highlights": [
        "$5.05 a month on 36 months, renewing at $16.84; $5.44 on 24 months renewing at $18.14; $5.83 on 12 months renewing at $19.44; no monthly term",
        "7 websites, about 25,000 monthly visits, 50 GB NVMe in RAID 1, 250,000 inodes",
        "2 cores and 2 GB RAM, 2 GB mailbox quota, 50 emails an hour",
        "Same cPanel, LiteSpeed, SSL and migration inclusions as Starter; no free domain"
      ],
      "resources": "2 cores, 2 GB RAM",
      "mailboxes": "Unlimited",
      "terms": [
        {
          "months": 12,
          "intro": {
            "amount": 5.83,
            "currency": "USD"
          },
          "renewal": {
            "amount": 19.44,
            "currency": "USD"
          },
          "total": 69.96
        },
        {
          "months": 24,
          "intro": {
            "amount": 5.44,
            "currency": "USD"
          },
          "renewal": {
            "amount": 18.14,
            "currency": "USD"
          },
          "total": 130.56
        },
        {
          "months": 36,
          "intro": {
            "amount": 5.05,
            "currency": "USD"
          },
          "renewal": {
            "amount": 16.84,
            "currency": "USD"
          },
          "total": 181.8
        }
      ]
    },
    {
      "id": "turbo-cloud",
      "name": "Turbo Cloud",
      "type": "shared",
      "intro": {
        "amount": 7.78,
        "currency": "USD"
      },
      "renewal": {
        "amount": 25.94,
        "currency": "USD"
      },
      "term": "triennial",
      "termMonths": 36,
      "websites": "unlimited",
      "storageGb": 75,
      "bandwidth": "unmetered",
      "freeDomain": true,
      "freeSsl": true,
      "backups": "Nightly and weekly backups",
      "moneyBackDays": 30,
      "highlights": [
        "$7.78 a month on 36 months, renewing at $25.94; $8.95 on 24 months renewing at $29.84; $9.73 on 12 months renewing at $32.44; $13.63 month to month plus an $8.95 setup fee, renewing at $38.94",
        "Unlimited websites, about 50,000 monthly visits, 75 GB NVMe in RAID 1, 500,000 inodes",
        "3 cores and 3 GB RAM, unlimited mailbox quota, 350 emails an hour",
        "Free domain on the 24 or 36-month term, free security suite, LiteSpeed with the Turbo tier"
      ],
      "resources": "3 cores, 3 GB RAM",
      "mailboxes": "Unlimited",
      "terms": [
        {
          "months": 1,
          "intro": {
            "amount": 13.63,
            "currency": "USD"
          },
          "renewal": {
            "amount": 38.94,
            "currency": "USD"
          }
        },
        {
          "months": 12,
          "intro": {
            "amount": 9.73,
            "currency": "USD"
          },
          "renewal": {
            "amount": 32.44,
            "currency": "USD"
          },
          "total": 116.76
        },
        {
          "months": 24,
          "intro": {
            "amount": 8.95,
            "currency": "USD"
          },
          "renewal": {
            "amount": 29.84,
            "currency": "USD"
          },
          "total": 214.8
        },
        {
          "months": 36,
          "intro": {
            "amount": 7.78,
            "currency": "USD"
          },
          "renewal": {
            "amount": 25.94,
            "currency": "USD"
          },
          "total": 280.08
        }
      ]
    },
    {
      "id": "business-cloud",
      "name": "Business Cloud",
      "type": "shared",
      "intro": {
        "amount": 11.68,
        "currency": "USD"
      },
      "renewal": {
        "amount": 38.94,
        "currency": "USD"
      },
      "term": "triennial",
      "termMonths": 36,
      "websites": "unlimited",
      "storageGb": 100,
      "bandwidth": "unmetered",
      "freeDomain": true,
      "freeSsl": true,
      "backups": "Nightly and weekly backups",
      "moneyBackDays": 30,
      "highlights": [
        "$11.68 a month on 36 months, renewing at $38.94; $12.85 on 24 months renewing at $42.84; $13.63 on 12 months renewing at $45.44; $18.18 month to month plus an $8.95 setup fee, renewing at $51.94",
        "Unlimited websites, about 100,000 monthly visits, 100 GB NVMe in RAID 1, 500,000 inodes",
        "4 cores and 4 GB RAM, unlimited mailbox quota, 350 emails an hour",
        "Free domain on the 24 or 36-month term, security suite, email filtering, LiteSpeed with the Turbo tier"
      ],
      "resources": "4 cores, 4 GB RAM",
      "mailboxes": "Unlimited",
      "terms": [
        {
          "months": 1,
          "intro": {
            "amount": 18.18,
            "currency": "USD"
          },
          "renewal": {
            "amount": 51.94,
            "currency": "USD"
          }
        },
        {
          "months": 12,
          "intro": {
            "amount": 13.63,
            "currency": "USD"
          },
          "renewal": {
            "amount": 45.44,
            "currency": "USD"
          },
          "total": 163.56
        },
        {
          "months": 24,
          "intro": {
            "amount": 12.85,
            "currency": "USD"
          },
          "renewal": {
            "amount": 42.84,
            "currency": "USD"
          },
          "total": 308.4
        },
        {
          "months": 36,
          "intro": {
            "amount": 11.68,
            "currency": "USD"
          },
          "renewal": {
            "amount": 38.94,
            "currency": "USD"
          },
          "total": 420.48
        }
      ]
    }
  ],
  "tests": [],
  "thirdParty": [
    {
      "publication": "Hostingstep",
      "url": "https://hostingstep.com/hosting-reviews/namehero/",
      "title": "Hostingstep, NameHero review",
      "kind": "independent",
      "updated": "2026-07-22T00:00:00.000Z",
      "accessed": "2026-10-14T00:00:00.000Z",
      "plan": "Starter Cloud, bought in 2022",
      "location": "US data center",
      "uptime": [
        {
          "pct": 99.86,
          "windowDays": 243,
          "window": "1 October 2025 to 31 May 2026",
          "outages": 92
        }
      ],
      "responseMs": 453,
      "responseNote": "Average TTFB over the same window, with monthly readings between 357 and 659 ms; below 450 ms from mid-January 2026. Global TTFB from 40 cities averaged 448 ms: 175 ms across the Americas, 370 ms in Europe, 742 ms in Asia-Pacific.",
      "loadTest": {
        "concurrentUsers": 100,
        "avgResponseMs": 257
      },
      "notes": "7 hours 57 minutes of downtime in the window; five months at 99.99 percent, May 2026 at 99.60 percent, worst day 93.60 percent. Load test ramped 0 to 100 visitors over 60 seconds; responses rose from about 45 concurrent visitors and network errors appeared from about 80 in the last ten seconds."
    },
    {
      "publication": "Kripesh Adwani",
      "author": "Kripesh Adwani",
      "url": "https://kripeshadwani.com/namehero-review/",
      "title": "Kripesh Adwani, NameHero review",
      "kind": "independent",
      "updated": "2026-06-19T00:00:00.000Z",
      "accessed": "2026-10-14T00:00:00.000Z",
      "plan": "Plus Cloud",
      "tool": "BetterUptime, 30-second checks",
      "checkIntervalSeconds": 30,
      "uptime": [
        {
          "pct": 99.98,
          "windowDays": 365,
          "window": "twelve months to November 2022"
        }
      ],
      "responseMs": 24,
      "responseNote": "Server response from the US East; 76 ms from the US West and 270 ms from Mumbai. A full page load from New York measured 733.67 ms and 4.72 s from Bangalore.",
      "loadTest": {
        "concurrentUsers": 50,
        "avgResponseMs": 220,
        "errorRatePct": 0,
        "requests": 8411
      },
      "notes": "The monthly uptime table runs February to November 2022 although the page is dated June 2026; the page's overview box prints 99.97 percent and 975 ms, which the body does not explain. Load test peaked at 46.67 requests a second with no failures."
    }
  ],
  "supportTests": [],
  "changelog": [
    {
      "date": "2026-10-14T00:00:00.000Z",
      "change": "First version built from verified sources: the web hosting page (the four Cloud plans, their three-year prices and the regular rates they renew at, websites, visits, cores, RAM, NVMe storage, inodes, email limits, backups, LiteSpeed, cPanel, SSH, CDN, locations and the free-domain rule), the cart walked with a sample domain for every billing cycle (12, 24 and 36 months on Starter and Plus; monthly with an $8.95 setup fee plus 12, 24 and 36 months on Turbo and Business, each with its renewal total), the payment policy and terms of service (30-day guarantee minus the setup fee, one refund per customer, exclusions, request and payment deadlines, renewal at the regular rate, Name Hero, LLC), the about page (founded 2015, Lenexa data center, three locations, support channels and phone hours), the privacy policy (Jackson, Wyoming address) and the uptime page (99.9 percent claim, Pingdom monitoring). Published measurements: Hostingstep (eight-month window to May 2026) and Kripesh Adwani (2022 window on a page updated in 2026) are stored; no WPBeginner, HostScore, Cybernews or TechRadar review of NameHero exists. No HostIdea monitoring window is open, so the scores are provisional: performance on a 453 ms US TTFB with strong Americas and poor Asia-Pacific figures, uptime on 99.86 percent with 92 outages in eight months against a 2022 record of 99.98 percent, support on three channels with daytime phone hours and no timed tickets, features on NVMe, LiteSpeed, stated resources, migration, SSH and three locations against no staging and no free domain on the lower plans, value on a $2.91 entry that renews at four times the price with no monthly term below Turbo.",
      "source": "https://www.namehero.com/web-hosting"
    }
  ]
}