--- title: "ScalaHosting vs KnownHost: which is better in 2026?" url: "https://hostidea.com/compare/knownhost-vs-scalahosting" canonical: "https://hostidea.com/compare/knownhost-vs-scalahosting" author: "Jennifer T." generated: "2026-10-15" note: "Markdown twin generated at build time from the same content as the HTML page. The HTML page is canonical." --- # ScalaHosting vs KnownHost ScalaHosting and KnownHost compared on measured uptime, response time, pricing and features from our own tests. ScalaHosting scores higher overall. By [Jennifer T.](https://hostidea.com/authors/jennifer-t) ยท Updated Oct 14, 2026 We may earn a commission when you buy through our links. Rankings come from the published methodology and sourced data, not from commissions. [Disclosure](https://hostidea.com/disclosure). ## Verdict [8.1 out of 10](https://hostidea.com/methodology#scoring) [ScalaHosting](https://hostidea.com/reviews/scalahosting)Wins overall Dallas and Sofia host with its own SPanel, an anytime prorated refund and a credit table that reaches 100 percent [7.4 out of 10](https://hostidea.com/methodology#scoring) [KnownHost](https://hostidea.com/reviews/knownhost) Managed cPanel hosting since 2006 on LiteSpeed and NVMe with stated cores and RAM, daily backups and three locations ScalaHosting wins 4 of the six sub-scores and comes out ahead overall (8.1 vs 7.4). ## How do the scores compare? ScalaHosting leads on 4 sub-scores, KnownHost on 0. Higher is better. | | [ScalaHosting](https://hostidea.com/reviews/scalahosting) | [KnownHost](https://hostidea.com/reviews/knownhost) | | --- | --- | --- | | Performance | 8.0 | 7.5 | | Uptime | 8.5 | 7.0 | | Support | 8.5 | 7.5 | | Features | 8.0 | 8.0 | | Value | 7.5 | 7.0 | | Ease of use | 7.5 | 7.5 | ## Which one is faster and more reliable? | | [ScalaHosting](https://hostidea.com/reviews/scalahosting) | [KnownHost](https://hostidea.com/reviews/knownhost) | | --- | --- | --- | | Overall score | 8.1 | 7.4 | | Uptime (published)Kripesh Adwani 365 d vs TechRadar 30 d; methods differ | 99.99% | 100.00% | ## Which one costs less? On renewal, KnownHost is cheaper ($7.16/mo vs $11.95/mo). Intro prices need the listed term. Prices verified Oct 13, 2026 (ScalaHosting) and Oct 14, 2026 (KnownHost). USD. | | [ScalaHosting](https://hostidea.com/reviews/scalahosting) | [KnownHost](https://hostidea.com/reviews/knownhost) | | --- | --- | --- | | Cheapest plan | Mini | Basic | | Intro price | $2.95/mo | $3.47/mo | | Renewal price | $11.95/mo | $7.16/mo | | Required term | 36 months | 36 months | | Websites | 1 | 1 | | Storage | 10 GB | 10 GB | | Money back | 30 days, then prorated at any time | 30 days | ## What does each include? | | [ScalaHosting](https://hostidea.com/reviews/scalahosting) | [KnownHost](https://hostidea.com/reviews/knownhost) | | --- | --- | --- | | Free domain | Start, Advanced and Entry Cloud; not on Mini | No | | Free SSL | Yes | Every plan, every domain | | Automated backups | Daily, 7 restore points kept for the last 7 days | Not stated | | Free migration | Website and email migration | Migration team copies files, databases and email and tests the site | | Control panel | SPanel (free, with SShield security and spam protection) or cPanel | Not stated | | CDN | CDN integration | Not stated | | WP-CLI and SSH | Yes | Not stated | | Malware protection | Real-time, on every plan | Not stated | | Staging | Not listed on the plan cards | No | | Uptime guarantee | 99.9%; credits from 10% at 99.8% up to 100% below 99%, claimed through billing | The network page claims a 99.999% availability SLA and 99.99+% uptimes; the terms of service contain no uptime clause or credit schedule | | Money-back guarantee | Full refund within 30 days; prorated refund of unused time at any time after that; new clients only; web, reseller and VPS hosting | Not stated | | Choice of data center | Dallas, New York, Seattle or Sofia on ScalaHosting's own infrastructure; partner cloud and AWS regions for cloud plans | Not stated | | Phone support | Yes | A US toll-free number on every page, with 24/7 ticket support | | Windows hosting | No | No | | Backups | Not stated | Daily JetBackup with 2-day and 1-week retention on every plan; extended retention sold as an add-on | | Free CDN | Not stated | No | | Caching | Not stated | LiteSpeed Web Server with LSCache on every plan; Redis and Memcached optional | | SSH, Git and cron | Not stated | Every plan, with current PHP versions | | Resource limits | Not stated | CloudLinux isolation with 1, 2, 4 and 6 cores and 1, 2, 4 and 6 GB memory limits by plan | | Data center choice | Not stated | Atlanta, Seattle or Amsterdam at checkout | | Security | Not stated | Imunify360 with real-time malware scanning and a web application firewall; Patchman optional on Basic and Standard, included above | | Email | Not stated | 5, 25 or unlimited mailboxes by plan, with webmail | ## Company facts | | [ScalaHosting](https://hostidea.com/reviews/scalahosting) | [KnownHost](https://hostidea.com/reviews/knownhost) | | --- | --- | --- | | Control panel | SPanel (ScalaHosting's own) or cPanel | cPanel with Softaculous | | Data centers | 5 | 3 | | Support channels | chat, ticket, phone, knowledge-base | ticket, phone, knowledge-base | | Founded | 2007 | 2006 | Visit ScalaHosting (affiliate link: /go/scalahosting)Visit KnownHost (affiliate link: /go/knownhost)